In 2021, reported fraud losses experienced a significant increase, reaching $5.8 billion, which represented a surge of over 70 percent within a single year [1]. To combat the rise in financial fraud and money laundering, one effective strategy is to reduce the prevalence of anonymous bank accounts and closely monitor suspicious activities. Financial organizations, including banks, credit unions, and Fortune 500 financial firms, need to adopt measures to know their customers and continuously monitor for risk factors. This process is known as KYC or "Know Your Customer" [1].
While the specific programs to meet KYC requirements are developed by individual organizations, financial institutions must comply with complex regulations to verify customer identity, known as KYC [1]. It is essential for businesses in various industries to prioritize KYC compliance; non-compliance can result in steep fines, increased fraud risk, and reduced consumer trust [1].
KYC, which stands for "Know Your Customer," is a due diligence process employed by financial companies to verify the identity of their customers and assess and monitor their risk [2]. The purpose of KYC is to ensure that customers are who they claim to be [2]. Complying with KYC regulations plays a crucial role in preventing money laundering, terrorism financing, and other types of fraud [2]. By verifying a customer's identity during the account opening process and continuously monitoring transaction patterns, financial institutions can more accurately identify suspicious activities [2]. To meet KYC requirements, clients are typically required to provide proof of their identity and address, such as ID card verification, face verification, biometric verification, and document verification [2]. Examples of KYC documents include a passport, driver's license, or utility bill [2]. KYC is not only essential for determining customer risk but also a legal requirement to comply with Anti-Money Laundering (AML) laws [2].
The importance of KYC in banking lies in its role as a legal requirement for financial institutions and financial services companies to establish the identity of their customers and identify risk factors [3]. KYC procedures help prevent various financial crimes, including identity theft, money laundering, financial fraud, terrorism financing, and other illegal activities [3]. Failing to meet KYC requirements can lead to severe consequences, including substantial fines and penalties [3]. The implementation of KYC regulations gained momentum after the 9/11 attacks, leading to stricter requirements under the Patriot Act [3].
Under the Patriot Act's Title III, financial institutions are required to fulfill two core components of KYC: the Customer Identification Program (CIP) and Customer Due Diligence (CDD) (CDD may also include Enhanced Due Diligence (EDD) for high risk or suspicious activity clients.)[3]. The current KYC procedures embrace a risk-based approach to counter identity theft, money laundering, and financial fraud [3]. KYC helps establish proof of a customer's legal identity, preventing the creation of fake accounts and identity theft through forged or stolen documents [3]. Additionally, it limits the ability of criminal sectors to use dummy accounts for illegal activities such as narcotics, human trafficking, smuggling, tax fraud and racketeering [3]. KYC also helps prevent fraudulent financial activities, such as sham loans or fraudulent loan applications using fake or stolen IDs to obtain funding through fraudulent accounts [3].
AML (Anti-Money Laundering) and KYC (Know Your Customer) are closely related but distinct concepts. AML refers to the framework of legislation and regulations to which financial institutions must adhere in order to prevent money laundering, while KYC is a key component of the overall AML framework, requiring organizations to know their customers and verify their identities [3]. Financial institutions are responsible for developing their own KYC processes and ensuring compliance with specific AML standards dictated by any applicable jurisdiction or country [3].
Financial institutions that deal with customers while opening and maintaining financial accounts are required to have KYC processes in place [3]. This includes banks, credit unions, wealth management firms, broker-dealers, finance tech applications (fintech apps) depending on their activities, private lenders, and lending platforms [3]. KYC regulations have become increasingly critical for almost any institution involved in financial transactions due to the need to limit fraud, as well as the requirements imposed by banks on organizations with whom they conduct business [3].
[1] FIS Global: What is KYC in banking and financial services? • Vivian Van Zy • June 20, 2022
[2] Thales: What is KYC in Banking? (Updated)
[3] Forbes: Seven Insights Into The Future Of KYC Compliance • Ian Henderson • Dec 14, 2022
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